Shipping Policy
Last updated: April 2026
Processing Time
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.
Delivery Estimates
Australia: 5-8 business days. United Kingdom: 7-12 business days. European Union: 8-14 business days. South Africa: 10-16 business days. Rest of World: 10-21 business days. Express options are available at checkout.
Complimentary Shipping
We offer complimentary standard shipping on orders over the following thresholds: Australia A$70, New Zealand NZ$75, Canada CA$62, United Kingdom £36, European Union €42, UAE AED 165, United States $45. Orders below these thresholds carry a flat-rate shipping fee of $6.99 USD. Malaysia, Thailand, Singapore and Hong Kong orders enjoy complimentary shipping on all orders.
Customs & Duties
International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please contact us. We will work with our carrier to locate your package. If it cannot be found, we will reship or refund your order at no cost.
Questions about this policy?
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